We Value Your Views

We encourage you to share your compliments and concerns with us.

Your feedback on our services helps us continually improve the support we provide.

Compliments

When you give us a compliment or make a suggestion, we’ll share this information with the relevant staff members and action it where necessary.

Complaints

When you raise a concern with us, it will be recorded and investigated as quickly as possible. We will keep you informed of actions being taken to resolve the issue.  You also have the opportunity to contact external agencies for independent information, support and advice.

For example: Health and Disability Complaints Office (HaDSCO)Personal Advocacy Service | People with Disabilities

More information

To find out more about how to provide feedback, read We Value Your Views Brochure  or the Easy Read version, Let’s Have a Chat.  To make a complaint please call 9474 3303.

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