Moving times can vary. Some people move within weeks, while others may take longer depending on funding, availability and finding the right fit. We’ll guide you through each step to help make the process is as smooth as possible and you can feel confident that you have the right supports in place from day one.

Yes, we offer accessible houses to meet the individual needs of people with disability. Please see our website for a map featuring the locations of our home and living options. Call Kris, our Community Engagement Advisor to find out what’s available.

It’s useful for you to let us know:

• Where you would like to live, your preferred suburb
• What you are looking for in regard to your future housemate/s
• When you would like to move
• Which communities you have a connection with and if this is where you want to maintain connections
• Your home and living funding amount.

Our Community Engagement Advisor will contact you within 24 hours to discuss your enquiry and arrange to meet with you.

• Any documents you would like to share with us
• Any questions you may have thought of since the initial chat
• Copies of all therapy and funding plans
• Current support model and daily routines.

We can discuss anything you feel is important about moving house, meeting new housemates and a new support team.

This could include:

• Your non-negotiables
• Preferences that you do not want to change
• Things that you are happy to consider
• Your support requirements, your personal needs and how you can best be supported to achieve your goals.

Yes, once we understand your needs and wants in a home and housemates, we will show you potential homes and arrange meet and greets with the housemates and workers. You can take some time to decide if this is the right fit for you.

The right home should feel comfortable and suited to you. We consider housemate compatibility and support levels that encourage positive relationships and a welcoming living environment. We work with you and your support network to ensure a smooth, respectful transition.

Yes, we will work with you to find a home that meets your accessibility and mobility needs for your safety and comfort. Identitywa offers homes that support independence and connection, as well as homes that that are built to Specialist Disability Accommodation (SDA) standards.

Yes, we will assist you, to make choices and have purpose in your day. We will support you to make decisions, encourage your independence, and explore your interests and hobbies. Our person-centred approach will help you stay connected with your community of choice and those who matter to you, or build new community connections.

Yes, Identitywa workers are skilled to meet each person’s needs. Workers receive comprehensive training and are supported by clinical professionals to ensure you receive the support you require. All workers are fully NDIS registered and cleared.

Workers receive:

• Comprehensive NDIS Quality and Safeguarding training
• First aid training
• Person centred active support training.

Our support workers are professional, reliable and great communicators. They take the time to listen, build trust and develop positive relationships, working alongside you to support your goals in a way that feels right for you.

You’ll have a Team Leader and a contact person in the home, who will be able to answer any questions or queries you may have throughout the day. We provide open communication and will give you updates to keep you informed and supported. We value communication and partnerships with your family and / or guardian.

Yes, family and friends are always welcome to visit the house throughout the day and evening. If you would like a visitor to stay overnight, this would be discussed with your housemates and support team first.

NDIS funding covers supports, services and equipment related to a person’s disability to help them live as independently as possible:

• Personal care supports – showering and dressing
• Transport
• Activities of daily living – support to complete household chores
• Therapy supports
• Assistive technology to make undertaking tasks around the home easier
• Help you find and maintain suitable housing.

You are responsible for your day-to-day living costs and general household items.

• Rent
• Board
• Bedroom furnishings
• Medications, toiletries, clothing, personal appliances
• Recreation, holidays,
• Streaming services.

Yes, we have clear processes in place to keep you safe at home and in the community. We carefully manage health, medication and behaviour supports.

We address any concerns respectfully and in line with NDIS practice standards.

Yes, as a registered NDIS provider we meet strict quality and safety standards. We have a strong track record (almost 50 years) in disability support and clear processes in place to ensure quality and continuous improvement. We are regularly audited by the NDIS and meet all their requirements. We prioritise your wellbeing to ensure your needs and goals are at the centre of the supports we provide.

Yes, our clinical and allied health team is available to provide comprehensive support and includes nurses, occupational therapists, physiotherapists, positive behaviour support practitioners.

SIL is funding from the National Disability Insurance Scheme (NDIS) for a support worker to help you for 24 hours a day, seven days a week. You may share a support worker or have an individual support worker, depending on how much help you need. The support worker will help or supervise day-to-day tasks within your home.

SIL can help you:

• Be as independent as possible
• Learn new skills.

It is not SIL if you only need a few hours of support a day or week, or if you choose and manage your own support workers through directing, planning and rostering your own supports.

SDA is funding from the NDIS for a range of housing to support people with:

• Extreme functional impairment
• Very high support needs.

It may be suitable when other home and living supports do not meet your disability needs.

SDA is housing designed to have features which meet your disability support needs. For example, SDA properties may include wide doorways, wheelchair-accessible kitchen appliances/benchtops, ceiling hoists or button-operated doors.