Positive Behaviour Support (PBS) aims to improve the quality of life of the participant and to reduce the impact of behaviours of concern. PBS practitioners seek to understand the underlying reason for a participant’s behaviours of concern and how they can be addressed.
Loula Athanasiadis
Qualifications: Double major in Psychology and Counselling (Honours degree in Psychology) Edith Cowan University.
Expertise / Interests: I originally qualified as a remedial, soft tissue therapist and have been practicing for over 15 years. During this time, I developed a special interest in studying the connection between our emotions, mind, and body, and the importance of using an integrated treatment approach in person-centred care.
Current role: Positive Behaviour Support Practitioner, and a Provisional Psychologist
Email address: loula.Athanasiadis@identitywa.com.au
Jasmin Carrington
Qualifications: Bachelor of Arts in Psychology and Master of Social Work – University of Western Australia
Expertise/Interests: I am an AASW accredited Social Worker with experience in child protection, disability, and mental health. My passion lies in empowering individuals to build practical skills that enhance their communication, emotional regulation, and overall independence. I take a holistic approach to support, recognising that every individual exists within a broader context of relationships, environments, and life experiences. I strive to look beyond the individual, through compassionate and strengths-based practice.
Current Role: Positive Behaviour Support Practitioner
Email Address: jasmin.carrington@identitywa.com.au
Jake Gugliotta
Qualifications: Behaviour Support Practitioner (Proficiently Suitable), Provisional Psychologist (4+2) (Ongoing), University of South Australia (Bachelor of Psychology (Honours).
Expertise / Interests
I specialise in complex communication needs for participants with a range of wide range of adult ages and varying disabilities including, the use of Modified cognitive behaviour therapy, anxiety reducing techniques, key word sign and dementia. I have also worked as a disability support worker for children whilst studying.
Current role: Positive Behaviour Support Practitioner
Email Address: Jake.Gugliotta@identitywa.com.au
Kristine O’Ferrall
Qualifications: Bachelor of Science (Psychology), Curtin University. Graduate Certificate in Positive Behaviour Support, Curtin University (expected completion November 2025).
Expertise / Interests During my Psychology studies, I was drawn to community-led approaches – listening to and working with a community to support change driven by the community. An early highlight of my career was working for an Indigenous mentoring organisation that closed the gap in educational outcomes for the young people we walked beside.
I am passionate about contributing to a future where every individual has their rights and freedoms realised and am privileged to be a part of championing the voice of the individual in my role as a PBS Practitioner.
Current role: Positive Behaviour Support Practitioner
Email Address: Kristine.Oferrall@identitywa.com.au
Shamiso Zulu
Qualifications: Bachelor of Science in Psychology WIP
Expertise/Interests:
I began volunteering in the disability services industry over eight years ago. I was drawn to the sector by its compassion, inclusion, and diversity.
This led me to pursue training in disability support. My role with Identitywa has changed over the past five years as I have been able to develop and grow into several positions, from a Disability Support Worker to a Practice Leader and Acting Team Leader roles. I believe my background in psychology and passion for providing person-centred support has given me a strong foundation for my current role.
Current Role: Positive Behaviour Support Practitioner
Email Address: Shamiso.zulu@identitywa.com.au