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Special Edition eNewsletter 6 April 2020 - Identitywa - Registered NDIS Provider

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Special Edition eNewsletter 6 April 2020

  • Posted on 6 April 2020

Message from the Chief Executive Officer, Marina Re

As we continue to provide support to our Identitywa community through the COVID-19 pandemic, I want to reassure you that we continue to be totally committed to assisting the people we support to be healthy, active and engaged.  We are blessed with a professional and committed workforce across all levels of Identitywa who have responded with a great willingness to continue to offer high quality care.

Our management team, area managers and team leaders are working diligently to ensure that our support workers have the necessary information and training to enable them to carry out their work in this ‘COVID-19 environment’.

Over the past weeks, there have been a number of initiatives which we have prioritised for our workers including:

• Ensuring all workers are aware of, and using, the Good Hygiene for coronavirus recommendations published by the Department of Health.

• Introducing mandatory requirement for workers to complete Instructions (MU) and Infection Control Modules.

• Supplying all our Shared Independent Living (SIL) houses with additional resources including games, puzzles, art equipment etc. to encourage a high level of engagement.

• Increasing the number of workers within our SIL houses to support individuals who are experiencing change and loss of routines.

• Upskilling our workforce and establishing a specialist support team to ensure we respond with the highest level of care.

• The development of protocols and procedures to ensure that all workers follow established guidelines should an infection be reported.

There have been a number of COVID-19 related announcements by the Federal and State governments which are specific to the disability sector, including the latest advice from the Department of Premier and Cabinet that people providing support services for people (adults and children) with disability are now included in the critical services category. This was a very important decision which impacts all those working throughout the disability sector.

For families and carers, there has been some reassurance with the announcements by the NDIA of the changes to the plan review process and their commitment to ensure NDIS participants have the funding they need during this time.   (Please click here to access detailed information.)

It was also very pleasing to hear that NDIS recipients will now have priority access with regard to home delivery services. (Please click here to access detailed information.)

Finally, I would like to let you know that the Royal Commission into Violence, Abuse, Neglect and Exploitation of people with Disability has suspended public hearings due to concerns about the spread of COVID-19.  All other public events have been suspended until further notice.



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