We place a strong focus on your education and development.

There are a number of courses which direct care staff must attend on a regular basis to keep their skills current. Mandatory courses are Medication Training, First Aid, and Manual Handling.

If you would like to enrol in one of these courses or discuss other training options, contact Angela Bamford, Training Officer on:

T: 9474 3303


Person Centred Active Support resource

Person Centred Active Support is an evidence-based approach to supporting people to make choices and have control in their daily lives.

Below is an online training resource introducting to Person Centred Active Support, developed by researchers at La Trobe University, Living with Disability Research Centre and Greystanes Disability Services.

Every Moment has Potential – an introduction to person centred active support

Medication Training

Medication training is conducted by Identitywa’s Clinical Nurse and should be renewed every 12 months. It is run during Orientation at Head office. Specialised Care Skill Training (e.g. gastrostomy, epilepsy) is provided in services where required.


The below link is a very useful and offers relevant online short courses on many aspects of dementia.

First Aid

This course ensures staff are able to administer first aid in the event of injury or illness until the arrival of professional medical help. It is run at Head Office. Certificates are valid for three years.

  • Wednesday 3rd February
  • Tuesday 16th February
  • Wednesday 2nd March
  • Thursday 17th March
  • Tuesday 19th April
  • Thursday 2nd June
  • Wednesday 20th July
  • Monday 5th September
  • Tuesday 18th October
  • Wednesday 7th December

Manual Handling

This course enables staff to safely perform tasks which involve manually moving people or objects. Courses are run at various service locations.